OBJECTIVE: To contribute developed customer relations and administrative skills to a challenging in a hotel.
SUMMARY OF QUALIFICATIONS: Developed interpersonal skills,having dealt with a diversity of clients,professionals and staff members. Detail-and goal-oriented. Function well in high-stress atmosphere. Knowledgeable on both EECO and APTEC computers systems.
CAREER HISTORY 1992-Present THE OLIVER HOTEL,Whitewater,KS Hotel Clerk Resolved guests' needs.Controlled reservation input utilizing EECO computer system.Handled incoming calls.Maintained daily reports involving return guests，corporate accounts,and suite rentals.Inspected rooms. 1988-1991 WALDEN HOTEL,Walton,KS Hotel Clerk Trained personnel.Handled telephone,international fax and telex bookings.Maintained daily and monthly reports tracking demands and guaranteed no-show billing.Utilized APTEC computer for inputting group booking and lists.